Freedom is an all-in-one communication platform designed to keep you connected with your loved ones, no matter where they are. With coverage spanning 218 countries, Freedom ensures that your communication needs are met seamlessly, making it a powerful tool for global connectivity.

If your loved ones change prisons, maintaining communication can be challenging due to changing phone numbers and regional restrictions. However, Freedom has a solution to ensure you stay connected seamlessly. Freedom provides the option to change your local number within the platform. This feature is handy when your loved ones move to a different location, such as a new prison, which may require specific regional phone numbers.

Freedom is one of the most affordable ways to speak to your loved ones, offering a variety of budget-friendly plans. Your first 30-minute call is free, allowing you to experience the service without any initial cost. After that, you can choose from the Family Plan, which includes five lines and 300 minutes a month for just $30/month. The Family Yearly Plan offers even more savings and additional benefits for those looking for a longer-term commitment. This pricing structure ensures that staying connected with loved ones remains accessible and economical. Family First: Keep your current phone number when switching to our service 12 hours of talk time with your loved ones Calendar feature to ensure you never miss a call Freedom Soundbites with loved one $29.99 a month Spread Love: Keep your current phone number when switching to our service 144 hours of talk time with your loved ones to be used whenever you want with complete flexibility. Calendar feature to ensure you never miss a call Freedom Soundbites with loved one $324 a year a 10% discount over monthly

To receive calls from your incarcerated loved one through Freedom, follow these steps: 1. **Sign Up for Freedom**: Visit the Freedom website or download the app. Sign up for a Freedom account and choose a monthly subscription plan that suits your needs. This subscription covers communication and gives you access to valuable resources such as bail bondsmen, lawyers, and a personal concierge. 2. **Get Your Freedom Phone Number**: Upon subscription, Freedom will provide you with a unique phone number. This number is what your incarcerated loved one will use to reach you. 3. **Share Your Freedom Number**: Communicate your new Freedom phone number to your loved one in prison. They will use this number to make calls to you. 4. **Call Redirection**: When your loved one calls the Freedom phone number, the call will automatically be redirected to your cell phone. This ensures you can receive the call on your device, making it convenient and seamless.

Once you sign up for a Freedom phone number, you will share that number with your incarcerated loved one. They will use this number to call you, and the call will be redirected to your cell phone through the Freedom platform. This seamless process lets you speak directly with your loved one, ensuring clear and reliable communication. Freedom’s all-in-one platform is designed to be one of the most cost-effective ways to stay connected, offering affordable monthly subscription plans that cover the calls and provide access to essential resources like bail bondsmen, lawyers, and a personal concierge. This comprehensive service helps you manage the challenges of having an incarcerated loved one while maintaining strong, supportive communication.

Currently, with a Freedom account, you can contact one loved one per account. This means each subscription is tied to a single incarcerated individual, allowing for dedicated and uninterrupted communication with that person. However, Freedom is actively looking to expand its services as it grows, aiming to support connections with multiple loved ones under a single account in the future. This planned expansion will enhance the platform's flexibility and utility, ensuring that families with more than one incarcerated loved one can maintain communication with ease and efficiency. For now, if you need to stay in touch with multiple inmates, you need separate Freedom accounts for each individual.

To receive calls from a facility or your loved one using Freedom, follow these steps: 1. **Provide the Freedom Phone Number**: Give the Freedom phone number provided to you by Freedom to your incarcerated loved one. Instruct them to register this Freedom phone number with the prison provider instead of your number. 2. **Fund the Telephone Account**: Ensure that the telephone account associated with the Freedom phone number is adequately funded. Your loved one must make calls to you. 3. **Receive the Call**: When your loved one calls the Freedom phone number from the facility, Freedom will automatically redirect the call to your cellphone, regardless of your location in the world. 4. **Answer the Call**: You will receive the call on your cell phone like any regular call. The redirection process is seamless, ensuring you can communicate with your loved one without interruptions.

Yes, even when using Freedom to facilitate calls from an incarcerated loved one, you still need to manage an account with the facility's phone service provider. Freedom is a facilitator that helps you receive calls at the lowest possible rate, but it does not replace the provider itself. The facility's phone service provider manages the billing and account details related to the calls made by your loved one. You'll need to maintain sufficient funds in the account with the facility's provider to ensure your loved one can call the Freedom phone number you've provided. This dual system ensures that calls are processed correctly and allows Freedom to seamlessly redirect those calls to your designated cellphone, ensuring reliable communication with your loved one while adhering to the facility's regulations and processes.

Unfortunately, you cannot connect Freedom to a landline. Freedom is designed to redirect calls from an incarcerated loved one to your cellphone, ensuring flexibility and convenience in communication. This setup allows you to receive calls seamlessly, no matter where you are, but it does not support connections to traditional landline phones. The service is optimized for mobile use, leveraging modern technology to facilitate affordable and reliable communication with incarcerated individuals through mobile devices.

If you've followed the step-by-step instructions and are experiencing issues with the Freedom phone number not working when your loved one tries to call, the next step is to contact our support team for assistance. Our support team is dedicated to helping resolve any issues and ensuring you can effectively communicate with your incarcerated loved one through Freedom. Please contact our support team with details of the problem, such as the specific error message or any observations about the call not going through, so we can investigate and promptly provide the necessary assistance.

Freedom itself imposes no talk limits on your conversations. The only restrictions that may apply are those set by the facility where your loved one is incarcerated, which govern the duration and frequency of phone calls. Freedom facilitates communication by redirecting calls from your incarcerated loved one to your cellphone, ensuring you can connect and converse without constraints imposed by the service itself. This setup allows for flexible and uninterrupted communication, supporting meaningful connections with your loved ones regardless of location.