Freedom Bail Fees, INC.
Privacy Policy

This Privacy Policy explains how Freedom Bail Fees, INC. ("OurFreedom.ai," "we," "us," or "our") collects, uses, shares, retains, and protects personal data when you use the OurFreedom.ai platform, including our websites, mobile applications, communities, facility search tools, AI tools, advertising-supported features, notification features, payment features, and related services.

By using OurFreedom.ai, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Platform.

We collect data to operate, secure, personalize, improve, advertise, and support the Platform. Depending on how you use OurFreedom.ai, we may collect the following categories of information:

• Account and identity data: name, email address, username, password credentials, linked Apple, Google, or Microsoft account identifiers, profile details, verification status, and account settings.
• Contact and profile data: phone number, profile image, address fields, city, state, zip code, and related account information if you provide it.
• User content: posts, comments, direct messages, images, media URLs, profile content, support messages, reports, prompts, translations, mentions, reactions, likes, reposts, shares, hidden posts, blocked users, and other materials you submit, upload, send, or generate.
• Community and social activity: follows, follow requests, community interactions, community searches, notifications, comments, read/seen/opened states, reports, moderation history, and related metadata.
• Facility and loved-one location data: facility name, facility city and state, facility address, whether a facility was manually entered, verification status, your selected city and state, confirmation timestamps, and the last date you reviewed, updated, or reconfirmed this information.
• Search data: facility search terms, selected state, result counts, community searches, user searches, and related search metadata.
• Device and technical data: device type, operating system, app version, app build, platform, generated device identifiers, push tokens, IP address, diagnostics, crash data, performance data, logs, and security signals.
• Advertising and usage data: app interactions, ad interactions, ad consent status, advertising identifiers where permitted, language, contextual signals, and information used for ad measurement or ad selection.
• Payment and transaction data: subscription status, transaction amount, payment provider references, refund or chargeback information, and billing-related records. Full card numbers are processed by payment providers and are not stored by us on our servers.
• AI and translation data: prompts, input text, legal-page text, posts, audio, images, generated outputs, translations, and related metadata needed to provide AI-powered features.
• Moderation and safety data: reports, moderation labels, scores, categories, enforcement decisions, suspected abuse signals, staged-image references, and safety review records.

We do not currently collect precise GPS location from your device, and the app does not request iOS Location Services permission.

We may collect location-related information that you provide, select, or search for, such as city, state, facility name, facility address, and loved-one facility location. We may also use IP address or network information to understand approximate region, comply with age or legal restrictions, detect abuse, improve security, support advertising, or support analytics.

We do not require microphone, voice, or audio recording permissions for this release. Camera and photo library permissions are used only for profile images, posts, and community content uploads.

We use data to:

• Create, authenticate, maintain, secure, and support accounts.
• Operate posts, comments, direct messages, communities, search, profiles, reports, blocking, notification settings, and social features.
• Provide facility search, facility selection, loved-one location, facility confirmation, and facility review features.
• Keep loved-one facility information current by requiring users to review, update, or reconfirm it every 6 months.
• Provide AI writing assistance, translation, transcription, moderation support, generated content, recommendations, and automated safety tools.
• Display, personalize, measure, and improve ads and sponsored content, subject to your consent choices and device settings.
• Process payments, subscriptions, refunds, chargebacks, fraud checks, and transaction records.
• Send push notifications, in-app notifications, account alerts, support messages, and service communications.
• Moderate content, detect abuse, prevent fraud, enforce policies, investigate reports, and protect users and the Platform.
• Improve app performance, stability, security, usability, content ranking, recommendations, and product features.
• Comply with law, legal process, tax and accounting duties, app-store requirements, safety obligations, and regulatory requirements.

We use advertising partners, including Google AdMob / Google Mobile Ads, Meta ads, AppLovin, and related advertising or mediation partners, to display ads, measure ad performance, prevent fraud, limit ad frequency, and, where permitted, personalize ads.

Depending on your device settings and consent choices, advertising partners may process device identifiers, advertising identifiers, app usage data, ad interaction data, consent status, approximate location or contextual signals, and technical information about your device and app version.

On iOS, we request App Tracking Transparency permission where required. If you do not grant tracking permission or do not consent to personalized ads, we may request non-personalized, contextual, or limited ads.

Ad context may include:

• Language.
• City and state.
• Facility city, state, or name.
• Selected or inferred content category.
• Authentication provider.
• Email verification status.
• Business verification status.
• Other contextual signals used to select or measure ads.

You may manage certain ad privacy choices through the app, device settings, or third-party consent forms where available. Advertising partners may process data under their own privacy policies.

Every user is required to complete the Loved-One Location / facility location form. Users must review, update, or reconfirm this information every 6 months so the Platform can keep facility-related experiences, community context, notifications, safety features, personalization, and related features accurate.

When you use facility search, we may use third-party place or search providers, including Google Places, to help return correctional facility results.

Facility search may process search terms, selected state, facility names, addresses, city and state, place identifiers, and result counts. We may log search terms, selected state, and result counts to improve search quality, review missing facilities, and evaluate manual entries.

• Selected or manually entered facilities may be stored locally on your device and synced to your account.
• Facility data may be used for app functionality, reminders, personalization, facility review, safety, notifications, community context, and ad context as described in this Policy.
• Facility results may be incomplete or inaccurate. You should confirm facility information before relying on it.

Google Places and Google Maps features may be subject to Google terms and privacy policies, including Google's Privacy Policy.

If you choose to post anonymously, your display identity may be hidden from other users. Anonymous posting does not make your activity anonymous to OurFreedom.ai.

We may retain internal identifiers that allow us to associate anonymous content with your account for moderation, safety, support, abuse prevention, legal compliance, and enforcement.

We use AI service providers, including OpenAI and other providers, to provide features such as writing assistance, translation, content generation, transcription, moderation support, ad context, recommendations, and community engagement features.

When you use AI-powered features, the text, prompts, audio, images, posts, legal-page text, translations, or other content needed to provide the feature may be sent to AI providers.

AI outputs may be inaccurate, incomplete, unsafe, or inappropriate. You are responsible for reviewing AI-generated content before relying on it, posting it, or sending it.

• Translations are provided for convenience only.
• If a translated legal document conflicts with the English version, the English version controls.
• Some community content may be generated, seeded, or assisted by automated systems or AI and labeled or handled according to Platform design.

OpenAI processes data under its own policies, available at OpenAI's Privacy Policy.

We use automated and human review tools to detect harmful, abusive, explicit, illegal, unsafe, or policy-violating content.

Text may be processed by moderation providers such as Hive. Images may be analyzed by on-device tools and/or AWS Rekognition. Uploaded images may be temporarily staged in private storage for moderation and deleted on a best-effort basis after review.

• Moderation data may include content, reports, account identifiers, categories, scores, labels, confidence values, provider responses, enforcement decisions, and related metadata.
• Moderation records may be retained for safety, compliance, audit, abuse prevention, and enforcement purposes.
• Moderation systems are not perfect and may misclassify content.

AWS processes data under the AWS Privacy Notice. Hive processes data under its privacy policy, available at Hive's Privacy Policy.

If you enable notifications, we collect and store push tokens, platform, app build, generated device identifiers, notification preferences, notification delivery status, read, seen, and opened timestamps, notification content, and related metadata.

We use this information to deliver notifications, manage notification preferences, troubleshoot delivery, prevent abuse, and keep notification inboxes up to date.

Payments, subscriptions, refunds, chargebacks, and related transactions may be processed by Stripe or other third-party payment providers.

Payment providers may process payment method details, billing information, transaction amounts, subscription status, refund data, chargeback data, fraud-prevention information, and related transaction records under their own terms and privacy policies.

• We do not store full payment card numbers on our servers.
• We may retain transaction records for accounting, tax, legal, fraud-prevention, dispute-resolution, and service-operation purposes.

Stripe's privacy policy is available at https://stripe.com/privacy.

If you sign in using Apple, Google, Microsoft, or another authentication provider, we may receive account information from that provider depending on your settings and permissions.

• Provider account identifier.
• Name.
• Email address.
• Profile picture.
• Private relay email address, where applicable.
• Authentication status and related login metadata.

Authentication providers process data under their own terms and privacy policies.

We may use Firebase and similar analytics, diagnostics, and performance tools to understand app stability, network behavior, performance, crashes, device type, operating system, app version, app build, and related technical information.

We use this information to improve reliability, troubleshoot errors, secure the Platform, and understand feature performance.

Firebase is disclosed for diagnostics, performance, infrastructure, and technical monitoring. Advertising-related tracking and personalization choices are handled separately through advertising partners and device/app consent settings.

We share data only as needed to operate, secure, moderate, advertise, improve, and legally support the Platform. We do not sell sensitive personal data.

We may share data with:

• Service providers, such as hosting, storage, analytics, diagnostics, customer support, payment, notification, moderation, AI, advertising, and security providers.
• Advertising partners, such as Google AdMob / Google Mobile Ads, Meta ads, AppLovin, and related partners, subject to your device settings and consent choices.
• AI providers, such as OpenAI, when needed for AI-powered features.
• Moderation providers, such as Hive and AWS Rekognition, for safety review.
• Place and search providers, such as Google Places, for facility search.
• Authentication providers, such as Apple, Google, and Microsoft, for login.
• Payment providers, such as Stripe, for payments and subscriptions.
• Legal authorities, courts, law enforcement, regulators, facility officials, or other parties when required by law, legal process, safety needs, or enforcement.
• Parties involved in business transfers, such as a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.

We retain data for as long as needed to provide the Platform, operate accounts, comply with law, resolve disputes, process payments, prevent fraud, enforce our Terms, protect safety, and maintain business records.

Different categories of data may be retained for different periods. Account data is generally retained while your account is active. User content, reports, moderation records, notification records, facility selections, payment records, support communications, logs, and safety records may be retained for operational, legal, accounting, fraud-prevention, compliance, or safety reasons.

• Deleted content may remain in backups, logs, reports, moderation records, or legal-preservation records for a limited period or as required by law.
• Anonymous posts may retain internal identifiers as described in this Policy.
• Staged moderation images are deleted on a best-effort basis, while moderation results may be retained.
• Loved-one facility location information must be reviewed, updated, or reconfirmed every 6 months, but historical records may be retained as needed for safety, compliance, fraud prevention, support, and operational records.

You may request access to, correction of, deletion of, or a copy of certain personal data, subject to legal, safety, fraud-prevention, and operational limitations.

You may initiate account deletion through the app where available or by contacting us. We may retain certain information where required or permitted by law, including records needed for safety, fraud prevention, disputes, accounting, tax, enforcement, or legal compliance.

• You may manage notification preferences in the app or device settings.
• You may manage certain ad tracking permissions in iOS settings and ad privacy choices where available in the app.
• You may manage some profile, privacy, blocking, and community settings in the app.
• You must review, update, or reconfirm loved-one facility location information every 6 months.

We use administrative, technical, and organizational safeguards designed to protect personal data. However, no system is completely secure.

OurFreedom.ai does not provide end-to-end encryption. Content may be accessible to the Company and may be reviewed for safety, legal, support, moderation, or operational purposes.

We and our providers may process data in the United States and other countries. Data protection laws may differ from those in your location. Where required, we use appropriate safeguards for international transfers.

We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13 without legally valid consent, we will take appropriate steps to delete or restrict it.

Where users aged 13-17 are permitted, additional age assurance, parental consent, or access restrictions may apply.

We may update this Privacy Policy from time to time. We may notify you through the Platform, app store release notes, email, or other reasonable means. Continued use of the Platform after an updated policy becomes effective means the updated policy applies.

For privacy-related inquiries, data requests, deletion requests, or questions about this Privacy Policy, contact Freedom Bail Fees, INC. through the Platform support channels or at contact@ourfreedom.ai.