Freedom is a versatile and inclusive platform designed to support individuals and families with incarcerated loved ones. It addresses the unique challenges of maintaining communication and managing financial burdens in the American prison system. Anyone with a loved one can use Freedom, including Immediate Family Members, Extended Family, Close Friends, Community Supporters, and more!

Yes, Freedom can be used in any jail or prison, ensuring you stay connected with your loved ones regardless of their location. With its extensive coverage and flexible local number-changing feature, Freedom adapts to various regional requirements and restrictions typically found in prisons. This makes it a reliable and convenient solution for communicating with incarcerated individuals, providing a link for emotional support and connection.

No, you cannot pay for just one feature of Freedom. Freedom is an all-in-one platform designed to help you manage the stresses of having an incarcerated loved one, ensuring you have access to all our resources. By offering a comprehensive suite of features, we aim to provide the best support and communication tools to maintain your connection without any limitations.

You can use Freedom as often as you want for all its services. This includes accessing resources such as bail bondsmen, lawyers, and a personal concierge at any time to help manage the challenges of having an incarcerated loved one. However, speaking with your loved one depends on the prison's regulations regarding how frequently they are allowed to make calls and the duration of those calls. While Freedom provides an affordable and efficient way to connect, the actual frequency and length of your conversations will be governed by the rules and schedules of the facility where your loved one is held. Freedom ensures that whenever your loved one can call, you are ready to receive and cherish those moments of connection.

Yes, a Freedom account is required to use Freedom's services effectively. When you sign up for Freedom, you are given a unique Freedom phone number as the bridge between your loved one in prison and your phone. This number is essential for receiving calls from incarcerated individuals and ensures the communication process is streamlined and secure. Additionally, your Freedom account allows you to manage various aspects of the service, such as updating contact information, accessing resources like legal support and a personal concierge, and monitoring call logs. Having a Freedom account gives you access to all the tools and features necessary to maintain consistent and reliable communication with your loved one, making it a vital component of using Freedom's services effectively.

Yes, Freedom accepts both credit and debit cards for payment, offering flexibility in managing your subscription and accessing its services. Whether you prefer to use a credit card for rewards or a debit card for direct access to funds, Freedom ensures a convenient and secure payment process. This flexibility allows you to seamlessly maintain your subscription and continue benefiting from its comprehensive communication and support services, including connecting with incarcerated loved ones and accessing additional resources as needed.

Freedom prioritizes the security and privacy of your personal information through rigorous measures. All data is safeguarded according to federal standards, ensuring protection from unauthorized access. Access to your data is restricted to authorized personnel, who undergo regular security training and follow strict protocols. The platform employs the latest security technologies, such as encryption protocols, to safeguard communications and sensitive information. This ensures that your interactions, including calls and personal details, remain confidential and secure. Freedom's commitment to privacy is further reinforced by its adherence to strict terms and conditions prohibiting the sale or sharing of user data with third parties. This provides peace of mind that your information is handled with the utmost care and confidentiality.

Freedom is committed to making communication with incarcerated loved ones accessible and affordable by challenging the exorbitant fees typically charged by larger prison phone providers. Unlike these providers, Freedom prioritizes fairness and transparency in pricing, offering straightforward subscription plans and even providing a free trial period to new users. By streamlining operations and leveraging efficient technologies, Freedom reduces overhead costs, allowing it to pass on savings directly to its users. This approach ensures families can stay connected without financial strain, fostering meaningful relationships through affordable communication solutions.

How much money you can save with Freedom depends on your location, the specific state prison system, and individual calling habits. Generally, Freedom can save you between 50% to 80% per month compared to traditional prison phone call rates. This significant savings is achieved by offering more affordable pricing structures and transparent fees, allowing you to stay connected with your loved ones in prison without the financial burden often associated with inmate calling services. By choosing Freedom, you can reduce your monthly communication expenses while ensuring consistent and reliable contact with your incarcerated loved ones.

To cancel your service with Freedom, you have two options available. First, you can log in to the Freedom platform and cancel your service through account settings. Alternatively, you can contact our Support team via email for assistance with canceling your subscription. Our dedicated support staff will guide you through the process and address any questions or concerns you may have regarding the cancellation of your service. We strive to ensure a straightforward and responsive experience for all our users, whether they continue using Freedom or cancel their service.

Aaron Mitchom is the visionary founder and CEO of Freedom, a groundbreaking AI platform designed to alleviate the immense personal and financial burdens faced by families with incarcerated loved ones worldwide. His passion for this cause stems from his own experiences growing up with an incarcerated parent. Aaron graduated from Morehouse College in 2019, receiving the prestigious Robert F. Smith student loan forgiveness grant. Beginning his career at Bank of America's private bank, he later moved to their technology, media, and telecommunications investment banking group in New York City, where his sharp analytical skills and dedication propelled his success as an analyst. However, driven by his entrepreneurial spirit and desire to create a positive social impact, Aaron left investment banking to pursue his true calling. He founded Freedom, an innovative startup backed by the prominent venture capital firm Slauson and Co. Aaron's visionary work within his community has earned him widespread recognition, featured on CNN, Fox, Bloomberg, The Wall Street Journal, and other major news platforms. His tireless efforts to transform the lives of marginalized communities have solidified his reputation as a trailblazer and changemaker.

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